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Privacy Policy

Pressure Pump Solutions Ltd. Privacy Policy

 

Our contact details

Registered Company Name: Pressure Pump Solutions Ltd.
Trading Name: Pressure Pump Solutions Ltd.
Contact Name: David Wood
Address: Marnley House, Chapel Lane, Penistone S36 6AQ
Phone Number: 03303326163
E-mail: admin@pressurepumpsolutions.co.uk

For your peace of mind, we are registered and comply with the requirements set out by the Information Commissioner's Office. Pressure Pump Solutions Ltd. - registered with the ICO UK.

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The type of personal information we collect
We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
to provide you with our products and services, which includes managing, processing and despatching your orders as well as processing payments for your orders:

  • to manage your customer or credit accounts and to keep adequate records of your past purchases;
  • to contact you regarding your order, or if we change the way that our products or services work;
  • to email you about other products and services we think may be of interest to you based on your previous purchases and enquiries (if you have given us your permission to do so); and
  • to send you our catalogue or Product Updates newsletter (if you have given us your permission to do so).
  • We also receive personal information indirectly, from the following sources in the following scenarios:
  • other selected third parties, such as our payment and delivery providers, suppliers and sub-contractors, where it is necessary to do so in order to provide you with goods that you have ordered, including Worldpay and DPD (UK);
  • Google Analytics, to assist us in the improvement and optimisation of our site;
  • We use the information that you have given us in order to:
  • to improve our site so that content is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep our site safe and secure;
  • for troubleshooting, data analysis, testing, research, statistical and survey purposes; and
  • to provide customers with the opportunity to manage their orders online.

We may share this information with Google, delivery companies and our suppliers.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting Pressure Pump Solutions Ltd. On 03303326163 or email admin@pressurepumpsolutions.co.uk.

How we store your personal information

Your information is securely stored in IBM Bluemix data centers in Dallas, Texas, USA.

We keep your contact information indefinitely. If requested by the user, your data will be securely removed within 24 hours of processing your request.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at:

Contact Name: David Wood
Address: Marnley House, Chapel Lane, Penistone S36 6AQ
Phone Number: 03303326163
E-mail: admin@pressurepumpsolutions.co.uk

if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Contact Name: David Wood
Address: Marnley House, Chapel Lane, Penistone S36 6A
Phone Number: 03303326163
E-mail: admin@pressurepumpsolutions.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk